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    • Policies & Shipping

    Shipping   

    North America

    • United States: Parcels will be shipped via United States Postal Services (USPS), UPS Mail Innovations. 
    • Canada: Parcels will be shipped via Canada Post

    Note: Current shipping delivery USPS, UPS and Canada Post estimates are, on average, 2-9 business days and with staff shortages, it could take longer. Thank you for your patience with these shipping carriers. 

    International

    Currently, we only ship to the United States and Canada. Please email us at MYOCosmeticCases@gmail.com if you are interested in ordering our product and we will do our best to accommodate you.

    Ordering and Payment Method

    Online payments on our website can be made through Shopify using specified credit cards or PayPal.

    Using PayPal for Payment

    PayPal gives you the option to pay by either registering your credit card or linking your bank account to your PayPal account. Simply choose PayPal when you select a payment option at checkout on our website, then log into your PayPal account and confirm your payment. PayPal will complete the process for you, without sharing your financial details with merchants and sellers.

    Order Processing 

    Orders will be shipped within a week of receiving payment and delivery information. Orders placed on weekends and holidays will be processed on the next business day. Be advised that processing time does not include transit time.

    • Canadian orders: Once your order has shipped, Canada Post will automatically send a tracking number to the email address you provided when you placed your order.
    • United States orders: We ship our U.S. orders on a weekly basis. Once your order has shipped, USPS will automatically send a tracking number to the email address you provided when you placed your order.

    Our Guarantee

    We really appreciate you as a customer and want you to love your M·Y·O Cosmetic Case products. We guarantee the quality of our products and carefully package each order to ensure it arrives safe and sound. If you receive damaged or incorrect merchandise, please email us at myocosmeticcases@gmail.com immediately so we can take care of it right away. If something has been damaged in transit, we may require you to send a photo to us or return the item. We do not offer refunds after 30 days OR for miss-ordered products.  $12 will be deducted from your refund amount to cover the cost of packaging and handling. The original shipping costs are non-refundable.

    Privacy Policy

    You are a valued customer and we respect your privacy by offering a secure shopping experience. The information and/or data we collect when processing an order is used only by M·Y·O Cosmetic Cases. We do not share your personal information. We will only send you emails that we think may be of interest to you. Please notify us at if you wish to opt out of our email list. This privacy notice discloses the privacy practices for www.myocosmeticcases.com. This privacy notice applies solely to the information collected by this website.

    Links

    This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of these sites. We encourage our users to be aware when they leave our side to read the privacy statements of any other site that collects personally identifiable information.